Privacy Policy Last Updated: March 21, 2024

Effective Date: March 21, 2024

This Privacy Policy explains how Kloudr (email: info@kloudr.com), handles your information when you use our website (https://kloudr.com). By using our website, you agree to how we collect, use, and share your data as described here.

Updates to This Policy We may update this Privacy Policy. Changes will be reflected in the “Last Updated” date. For significant changes, we may also notify you by email or a notice on our website. Please review this policy regularly to stay informed.

Information We Collect

• Information You Provide: Name, contact details, etc., when you fill out forms, contact us, or use specific features on our website.
• Device Information: Technical data (like IP address, browser type) to improve our website, ensure its security, and troubleshoot.
• Analytics Data: We use website analytics tools to understand how visitors interact with our website. This includes device information, IP address (which may reveal general location), pages visited, how long you stay on pages, and interactions like clicks and scrolls.
• Other Information: We may request additional information for specific website features or services, but only with your clear permission.

How We Use Your Information

• To Provide Our Services: Creating your account, processing requests, managing subscriptions, and ensuring the website functions as intended.
• To Communicate With You: Sending service updates, security alerts, responding to support inquiries, and providing information you request.
• Marketing and Promotions: Sending you offers and marketing materials, but only if you’ve given us consent.
• To Improve Our Website: Analyzing how visitors use the site and making it better. This data helps us design new features and improve the user experience.
• To Protect Our Website and Users: Detecting and preventing security threats, fraudulent activity, and abuse that violates our Terms of Service.
• To Comply with Laws: Fulfilling legal and regulatory obligations as required.

Sharing Your Information

• Service Providers: We may share your information with companies that help us operate our website and provide services. These may include:
  • Website hosting providers
  • Email marketing platforms
  • Website analytics providers
  • Payment processors
• Legal Requirements: If necessary, we may share your information to comply with laws, court orders, legal proceedings, or to defend our company against legal claims.

Your Rights Over Your Data

Depending on your location, you may have the following rights:

• General Rights
  • Access and Review: See the information we hold about you.
  • Request Changes: Ask us to correct any inaccurate information.
  • Deletion Request: Under certain circumstances, ask us to delete your data.
  • Restrict Usage: Limit how we use your information in specific cases.
• GDPR Specific Rights (If you are resident in the European Economic Area, you may have additional rights under the GDPR, including:)
  • Data Portability: Request a copy of your information in a usable format.
  • Withdraw Consent: Change your mind about uses you previously agreed to (like marketing communication).
  • Right to Object: Object to certain types of data processing, including processing based on legitimate interests
  • Contact Authorities: Reach out to your local data protection authority if you have concerns.
• CCPA Specific Rights (If you are a California resident, you may have certain rights under the CCPA including:)
  • Right to Know: Request specific information about the personal information we collect and use.
  • Right to Opt-Out of Sale: Opt out of having your personal information “sold” (as defined under the CCPA).

Your Communication Choices

You can control the types of communications you receive from us. Our emails often provide opt-in/out options. Additionally, you can contact us at info@kloudr.com to:

• Update which emails you receive (e.g., newsletters, promotions)
• Unsubsribe from all marketing communications

Data Retention

We keep your information for as long as it is needed to provide our services, meet legal or regulatory requirements, or resolve disputes.

Security

We take the security of your data seriously. We use technical and organizational measures to protect your information, but no technology is 100% secure.

Cookies and Similar Technologies

We use cookies and similar technologies to improve your website experience, personalize content, track usage, and provide targeted advertising. For details on how we use cookies, your choices regarding them, and compliance with GDPR/CCPA requirements, please see our Cookie Policy https://kloudr.com/cookie-policy/.

International Data Transfers

Our website serves users in the US and the European Economic Area (EEA). When you use our website, your personal information may be transferred outside of your country of residence, including to the US. If you reside in the EEA, please note that we use standard contractual clauses approved by the European Commission to ensure appropriate safeguards for international data transfers.

Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these third parties. Please review the privacy policies of other sites you visit.

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children.

Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us at info@kloudr.com.